How to setup custom domain for your forms

Custom domains allow you to serve your forms from your own domain (e.g., forms.yourcompany.com) instead of minform.io. This provides a fully white-labeled experience for your users.

Prerequisites

• A Business plan on Minform.
• Access to your domain's DNS settings (e.g., GoDaddy, Namecheap, Cloudflare).

Step 1: Add your domain in Minform

1. Go to your Settings page in the Minform dashboard.
2. Navigate to the Custom Domains tab.
3. Click on Add Custom Domain.
4. Enter the full domain you want to use (e.g., forms.example.com).

Note: We recommend using a subdomain like forms, app, or survey (e.g., forms.example.com). Root domains (e.g., example.com) are also supported but may require CNAME flattening support from your DNS provider.

Step 2: Configure DNS

Once you've added the domain, you need to point it to Minform.

1. Log in to your domain registrar's dashboard (where you bought your domain).
2. Find the DNS management section.
3. Add a new CNAME record with the following details:

Type	Name / Host	Value / Target	TTL
CNAME	forms (or your subdomain)	cname.minform.io	Automatic / 1 Hour

Example: If your domain is example.com and you want to use forms.example.com, the Name/Host is forms. If you are using a root domain, the Name/Host is usually @.

Step 3: Verify

After adding the DNS record, return to the Minform Custom Domains settings.

1. Click the Refresh button next to your domain.
2. Minform will check your DNS settings.
   • Pending: DNS changes can take up to 24 hours to propagate, though it's usually much faster.
   • Active: Your domain is ready!
   • Error: Double-check your DNS settings to ensure the CNAME record is correct.

Step 4: Using your custom domain

Once active, all your forms will be accessible via your custom domain.

• Original URL: https://minform.io/f/your-form-slug
• Custom URL: https://forms.example.com/your-form-slug

SSL certificates are automatically provisioned and renewed for your custom domain.